Legal conditions before account access
Our Legal terms explain who may access the account, how phone verification supports account control, and which conditions apply when you use the lobby or request a wallet transaction. Access is available where local law permits, and eligibility depends on local law; we do not treat
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a payment rail as permission to access every service. Your details must remain accurate, and one account should be used for your own activity. If DANA, OVO, GoPay or QRIS shows a pending status, keep the receipt and account reference so we can match the record.
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Bank transfer and virtual account entries may also require the account name and transaction reference to correspond before a request is processed. The Legal terms also describe restricted conduct, account suspension steps, data requests and the route for raising a concern. Read the current wording before
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you confirm account access, particularly if you are connecting from Jakarta or another Indonesian location.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.